Mercy Medical Center at 271 Carew Street in Springfield, Massachusetts

Customer Reviews about Mercy Medical Center

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  H-O-L-Y ****!!!! My friend was brought by ambulance to this facility for a serious trauma ankle injury. I understand how the system works, i work in healthcare myself, but triaging a trauma pt, and placing them in a waiting room, with IV and pain meds, and waiting 5.5 hours for a bed is NUTS. UNHEARD OF! The doctors do the best they can with what they have. The facility is DISGUSTING and i noticed many code violations. Will never allow any of my friends or family to be transported here.
  November 21, 2017

  by Owen
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  Security staff was extremely rude, I wanted to stand up and strech my legs and immediately I was told "sit down!" Furthermore I arrived at the emergency room at 12pm and was admitted via.ambulance at 12:15. No one EVEN OFFERED a meal, snack or even water. GO TO BAYSTATE, WHERE YOU ARE TREATED LUKE A HUMAN AND NOT A INMATE
  June 08, 2017

  by Austin Thompson
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  OMG! I was brought to Mercy because for a substance abuse problem and what was conceived as suicidal. The whole time I was there they did not give me my day to day medication that I needed for depression. I also needed meds for high blood pressure, and type 2 diabetes. No med were given. The night staff by arrow securities were extremely loud all night and ever other word out of their mouth was the f bomb. So unprofessional. If there is a next time I will defiantly go to BMS! I'm so disappointed in mercy. The saying is arrive by ambulance and leave on a slate.
  February 04, 2017

  by Billbo Borchuck

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